Terms and Conditions

Last updated: April 2026

Welcome to Dhyns Rinjani Hiking. By booking or using our services, you agree to the following terms and conditions.

1. Booking and Payment

All bookings must be confirmed in advance.
A deposit may be required to secure your booking.
Full payment must be completed before the trek begins.

2. Cancellation Policy

Cancellations made by customers may be subject to fees.
No refunds for last-minute cancellations or no-shows.
In case of extreme weather or safety issues, we reserve the right to reschedule or cancel the trip.

3. Health and Safety

Participants must be in good physical condition.
You are responsible for informing us of any medical conditions.
Our guides have the authority to stop the trek for safety reasons.

4. Liability

We are not responsible for personal injuries, loss, or damage of personal belongings.
All activities are undertaken at your own risk.

5. Itinerary Changes

The itinerary may change depending on weather, trail conditions, or other unforeseen circumstances.

6. Guide and Staff Authority

All participants must follow instructions from guides and staff at all times.

7. Contact Information

Website: https://dhynsrinjani.com
Email: booking@dhynsrinjani.com
WhatsApp: +62 823 397 58 772